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Why we collect your personal information

You may be asked to provide personal information anytime you are in contact with xtraveler.ios. We may use your personal information in accordance with this Privacy Policy. Except as described in this Privacy Policy, xtraveler.io will not give, sell, rent or loan any personal information to any third party.
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect and how we use, share, and protect it.

How your personal information is used

The main purpose for collecting personal information is to provide you with a secure, and convenient experience. How this information can be used:

– to deliver the services that you use on xtraveler.ios;

– to comply with the legal requirements and applicable legislation;

– for loss prevention and anti-fraud purposes.


One of the ways we collect data about your use of the xtraveler.io is through the use of cookies. It helps us with the analysis of the visits to our services and helps us to deliver a better product. You can manage cookies through the settings of your internet browser. You can have the browser notify you when you receive a new cookie, delete individual cookies or delete all cookies.

What type of information we collect?

Any information that we collect is necessary either to provide you the services or to comply with legal regulations and legislation. You may refuse to provide us with some types of the personal information requested, but in this case, we may not be able to ensure that the service works properly for you and that all services are available.

Automatically collected information

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration, problem-solving, and service improvement. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

Sharing personal information with other parties

xtraveler.ios may share your information in the following circumstances:

– We may share your information with service providers under contract who help with parts of our business operations such ad suppliers and logistics companies.

– We may share your information with financial institutions with which we partner to process payments you have authorised.

Protection of the personal information

We will not permit any third parties to contact you directly on an unsolicited basis in relation to their own products or services. We do not sell, trade, or rent your personal identification information to others. You should never disclose your order number or payment information to unauthorised parties. We use certain security measures to help keep your personal information safe, but we cannot guarantee that these measures will stop any users try to get around the privacy or security settings on the Website through unforeseen and/or illegal activity.

XHYPE TRAVEL Privacy Policy

XHYPE,a company registered in Dubái. xHype Dubai headquarters: Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates (hereinafter referred to as “XHYPE”, “we” or “us”) recognises the importance of privacy. In this privacy policy, we describe how we collect, use, and disclose information that we obtain about visitors to our website, traveler.io, and the services available through our website.

1. Information we collect.

We collect personal information directly from you, from third parties, and automatically through your use of our website. We may combine information automatically collected with other information that we have collected about you. Where applicable, we may also collect “Anonymous Data” from you which means data, including aggregated and de-identified data, that is not associated with or linked to your personal information. Anonymous Data does not, by itself, permit the identification of individual persons.

You may browse and use certain portions of our website without directly providing us with any personal information.

Certain features, however, may only be used by users that are registered or where you provide us with personal information.

We collect your data with only for do a valid booking, but we don’t use your data for collect personal information. WE BURN YOUR DATA IN A COMPROMISE WITH OUR PROJECT TO DO AN ZERO DATA EXPERIENCE.

If you are in the EU or the UK, the lawful basis when we process your personal information for the provision of our services is pursuant to a contract.

If you are in the EU or the UK, the lawful basis when we process your personal information for marketing is consent.

You may browse and use certain portions of our website without directly providing us with any personal information.

Certain features, however, may only be used by users that are registered or where you provide us with personal information.

Information we collect from you (or someone acting for you):

Contact information, including your name, address, email address, telephone number and other contact details; SENDING TO THE HOTEL DIRECTLY Billing or payment information, such as your credit card number, cardholder name, expiration date, authentication code and billing address;SENDING TO THE HOTEL DIRECTLY Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;SENDING TO THE HOTEL DIRECTLY Information you provide to us through customer surveys or feedback;SENDING TO THE HOTEL DIRECTLY Passport information, including your passport number, passport expiration date, and date of birthSENDING TO THE HOTEL DIRECTLY Loyalty program details (such as frequent flyer details); Your id wallet or any other personal information that may be required in order to facilitate your dealings with us.

2. How we use your information.

We use your information for the following purposes:

Providing our services. Provide accommodation, and experiences booking services on the website, to manage your account, to communicate with you, including via email, about your use of our services, to respond to your inquires, and for similar customer service purposes.

Analysing Use of Our Services. To better understand how users access and use our website and services, on an aggregated basis; to respond to user desires and preferences; to improve our website navigation and its service; and for other research and analytical purposes. In addition, we may create Anonymous Data records derived from personal information provided for the aforesaid purposes. We reserve the right to use Anonymous Data for any lawful purpose and to disclose Anonymous Data to third parties lawfully.

To Protect Rights and Interests. To protect our rights and interests, as well as the rights and interests of our customers, users of our website or services, and any other person.

3. Marketing.


4. How we store your personal information.

We undertake a number of physical, administrative, personnel, and technical measures to protect your personal information and prevent it from misuse, interference and loss, as well as unauthorised access, modification or disclosure. Our data security measures include, but are not limited to: Secure Sockets Layer (SSL) encryption technology, pseudonymisation, internal data access restrictions, and strict physical access controls to buildings & files.

XHYPE TRAVEL will keep your personal information for the duration that your account is active, and for the requisite period in accordance with applicable law following the deactivation of your account. Once this time period has expired, we will delete your personal information.

5. Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. For example, we take steps to destroy or permanently de-identify personal information if we no longer need it for any purpose. Please be aware that despite our efforts, no personal information security measures can guarantee 100% security.

If you have an account with us, you should take steps to protect against unauthorised access to your account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorised password activity.

6. How we disclose your information.

We may disclose your information, including personal information, with the following entities:

Service Providers. We disclose your information to our vendors, service providers, or others who perform functions on our behalf. All service providers are required to keep your personal data safe, and process pursuant to a data processing agreement. If the service provider is located outside of the UK or the EU, we put in place measures to ensure that your information has the same level of protection.

We may also disclose your information, including personal information, in the following ways:

Protecting Rights and Interests. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions or this privacy policy, or as evidence in litigation in which we are involved.

Cross Border Disclosure of Information. We may disclose your personal information to international third parties, including countries outside the European Economic Area (EEA) (collectively “Cross-border Disclosure”), generally to arrange travel with a travel service provider on your behalf. Whenever we perform Cross-border Disclosures, we will do so in accordance with applicable law and ensure that a similar degree of protection is afforded to it by implementing appropriate safeguards. Cross-border Disclosures outside the EEA will only be made:

i. to a country recognised by the European Commission as providing an adequate level of protection; or

ii. to a country which does not offer adequate protection, but whose transfer has been governed by the standard contractual clauses of the European Commission, or by implementing other appropriate cross-border transfer solutions to provide adequate protection.

7. Cookies and other tracking mechanisms.

We and our service providers use cookies and other tracking mechanisms to track your use of our website or services. We use these in a range of ways including:

Keeping you signed in;

Understanding how you use our website;

Functionality – XHYPE TRAVEL uses tracking mechanisms so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer, the currency in which prices are displayed, and the location you are in. A mix of first-party and third-party tracking mechanisms are used; and

Advertising – XHYPE TRAVEL uses these tracking mechanisms to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. XHYPE TRAVEL shares some limited aspects of this personal information with third parties for advertising purposes. We also share personal information collected through tracking mechanisms with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Types of tracking mechanism we use:

Cookies. We or our service providers use cookies to track visitor activity on our website. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. We or our service providers may use cookies to track user activities on our website, such as the pages visited and time spent on our website. Most browsers allow users to refuse cookies. The ‘Help’ portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Users who disable cookies may not be able to browse certain areas of the website. Please refer to our Cookie Policy for further information in regards to Cookies used on our website; and

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages. We or our service providers may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our website to track the activities of visitors to our website, help us manage content, and compile statistics about usage of our website. We or our service providers also use clear GIFs in HTML emails to our users, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

8. Third-party analytics.

We use service providers, such as Google Analytics demographics and interests reports as well as advertising reporting features, to evaluate the use of our website and our services. We or our service providers use automated devices and applications to evaluate the use of our website and services. We or our service providers use these tools to help us improve our website, services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or Flash LSO, to perform their services. To opt out of Google Analytics, go here. To opt out of Google Analytics for display advertising or customise Google display network ads, you can visit the Google Ads Settings page.

9. Interest-based advertising.

We use third parties such as network advertisers to serve advertisements on our website and on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested.

Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our website. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.

10. User-generated content.

Note that if you post information in a publicly accessible portion of our website or service, it may be viewed by other users and potentially be further disclosed by those users. Please exercise caution when deciding to disclose such information.

11. Your choices.

We take steps to ensure the personal information that XHYPE TRAVEL collects, uses or discloses is accurate, complete and up to date.

12. Your Rights.

Notwithstanding the above, please be aware that we cannot edit or delete any personal information that is stored on a blockchain, as we do not have custody or control over any blockchains. The information stored on the blockchain may include (but is not limited to) purchases, sales, and transfers related to your blockchain address and/or any metadata that may be attributable to you that can be viewed on the blockchain, such as when you complete or accept a booking on our website, or when you interact with any of our blockchain-based products, including the Open Passport NFT.

13. Children.

Our website is not targeted to children under 13 years of age and we do not knowingly collect personal information from children under 13 without parental consent.

If we discover that the personal information of a child under 13 of age is in the system without parental consent, we will promptly delete such personal information from our systems.

We encourage children of all ages to obtain their parent’s or guardian’s permission before sharing personal information with any website.

14. External links

This website contains links to other websites. We are not responsible for the information handling practices or content of these external websites. Please read the privacy policies of these third parties before using such websites.

15. Third-party payment processors and wallets

In order to use the services offered on our website, you may opt to use payment options which utilize a third party payment processor or a third-party wallet which allows you to engage in transactions on public blockchains. Your interactions with any third-party payment processor or wallet provider are governed by the applicable terms of service and privacy policy of that third party.

16. Contact us

You can also contact your local data protection authority to lodge a complaint.

17. Changes to this privacy policy

We may change this privacy policy from time to time, and new versions will be posted on this website, so please check back periodically for updates.

If you are registered with us, we will let you know when we update this privacy policy.